Business Process Automation
Business Automation That ActuallyReclaims Your Team's Time
End-to-end automation of the work eating your operations team alive — order processing, inventory, reporting, marketing, customer communications. We connect your tools, eliminate the manual glue, and scale your ops without scaling headcount.
400 hrs
Monthly hours saved
99.8%
Process accuracy
3.2×
MQLs from marketing automation
−58%
MarTech spend cut
The problems we solve
Your ops team manually reconciles Shopify orders, ERP inventory, and the 3PL every day
Scaling 2× means hiring 2× ops headcount because the process is humans with spreadsheets
Your marketing team runs drip campaigns by hand because the MarTech stack doesn't actually integrate
Monthly reports take someone three days to compile from five tools
Deliverables
Automation audit + roadmap
We map your workflows, identify the highest-ROI automation opportunities, and deliver a ranked roadmap — biggest time-savings first, novelty projects last.
Custom integrations
Shopify ↔ ERP ↔ 3PL, CRM ↔ marketing platform, accounting ↔ billing. Built with APIs when possible, Zapier/Make/n8n when that's the right tool, custom code when nothing else fits.
Dashboards + alerting
Real-time operational dashboards and alerts so issues surface before customers notice. The operations team sees what's happening without opening five tools.
Marketing + comms automation
Drip sequences, lead nurture, customer onboarding, retention campaigns — GDPR-compliant and owned by your marketing team, not a third-party that holds your data hostage.
Our process
Process mapping
We sit with your ops team, shadow a full week of work, and produce a clear map of every manual step — the ones worth automating and the ones that genuinely need humans.
Prioritization
Automations ranked by hours saved per week and risk of failure. We automate the biggest time-sinks first, not the shiniest.
Build + monitor
Every automation ships with logging, error alerts, and a fallback plan. Automations that break silently are worse than manual processes — we don't ship those.
Handoff + training
Your team learns the system so they can adjust it. No black-box dependencies on us. Documentation and runbooks are part of every delivery.
Continuous improvement
Monthly or quarterly retainer for expanding automations as your business grows. New tools, new workflows, new regions — we evolve the system with you.
Tools we build with
Recent business process automation work
Common questions
Zapier (and Make, n8n) are perfect for simple single-step automations — a form submits, an email sends. They hit a wall when you need multi-step logic, conditional branching, state, or volumes above a few thousand runs per month. We use them when they fit and build custom code when they don't. Choice is never ideological.
Yes — this is one of our most common engagements. Our UAE retail case study connected Shopify, an ERP, and three warehouses into one automated ops layer: 400 hours saved per month, order accuracy from 85% to 99.8%, zero stockouts in six months.
Simple automations (5-10 workflows): 4-6 weeks. Complex multi-system automation (Shopify + ERP + 3PL + accounting + CRM): 8-12 weeks. Marketing automation platforms: 8-11 weeks.
Every automation we build has error logging, failure alerting, and a manual-fallback path documented. Your ops team gets an alert (Slack, email, or pager) with enough context to either fix it themselves or escalate to us under a support retainer.
Yes. Our GDPR-first marketing automation platform for a Munich B2B SaaS replaced HubSpot Enterprise, grew MQLs 3.2×, and cut MarTech spend 58%. We build custom MarTech when off-the-shelf tools don't fit, and we configure existing ones (HubSpot, Customer.io, Braze) when they do.
Ready to start your business process automation project?
Tell us about your project. We'll show you exactly how we'd solve it — no sales pitch.
Start a Conversation