Multi-Hotel Booking Platform for MoroccanHospitality Group
A custom multi-tenant booking platform serving 24 independent hotels across Morocco — cutting OTA commission by 38% and tripling direct bookings in under a year.
Where
Marrakech
Check-in
May 14
Guests
2 · 1 rm
3.2×
Direct bookings
−38%
OTA commission
24
Hotels live
$142k/yr
Commission saved
24 properties · Morocco
Best value firstRiad Yasmine
DirectMarrakech
$185
$142
/ night
Kasbah du Toubkal
DirectAtlas Mountains
$244
$189
/ night
La Sultana Essaouira
DirectEssaouira
$218
$168
/ night
Booking Channels · 12 months
Commission Saved
$142,000
Year 1 · across 24 hotels
Live Bookings
Riad Yasmine
3 nights · 2 guests
Kasbah Atlas
5 nights · 4 guests
3.2× growth
Direct bookings
−38%
OTA commission
24
Hotels onboarded
$142k / yr
Commission saved
Direct bookings
3.2× growth
OTA commission
−38%
3.2× growth
Direct Bookings
−38%
OTA Commission Cut
24
Hotels Onboarded
The Challenge
A collection of 24 independent Moroccan hotels was losing 18-22% of every booking to OTA commissions. Each property ran disconnected reservation systems, pricing was inconsistent across channels, and guests had no unified way to discover or cross-book within the collection. The group needed to reclaim direct bookings without the cost of enterprise PMS software.
Our Solution
We built a multi-tenant booking platform with a guest-facing marketplace (English, French, Arabic) and a back-office for each hotel to manage inventory, rates, and packages. Real-time availability sync with existing PMS systems, Stripe + local payment methods, automated guest communications, and a loyalty program that only works on direct bookings. SEO-optimized per-property pages target Moroccan and European traveler keywords.
What we delivered
Direct bookings grew 3.2× in the first year, reclaiming revenue from OTAs
OTA commission spend reduced by 38% group-wide
All 24 hotels onboarded in under 4 months with zero downtime
Organic traffic from European travel searches up 214% year-over-year
“For the first time, our independent hotels compete with the big chains on their own terms. Guests find us directly — and they come back.”
Group Director
Moroccan Hotel Collection
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